Cookie Policy
The Digital Web London website (www.digitalweblondon.com) places cookies—small data files—on your computer or mobile device when you browse our website. This is a common practice used by most professional websites.
Cookies are essential to help us deliver a high-quality, secure and user-friendly experience. They also enable us to understand how visitors interact with our website, so we can continuously improve our content, functionality and services.
By using and continuing to browse our website, you consent to the use of cookies as outlined in this policy. If you do not agree to the use of cookies, you must either disable them using your browser settings or refrain from using our site.
To learn more about what cookies are, how we use them, and how to manage or disable them, please read the full Cookie Policy below.
What are cookies?
This website uses cookies to collect information and improve user experience. Cookies are small data files placed on your computer, smartphone, tablet, or other devices as you browse our website. These files allow the website to recognise your device and remember certain information about your visit.
Cookies are essential for the effective operation of our website, ensuring smooth navigation, functionality, and performance. They also help us enhance your experience by remembering your preferences and providing insights into how users interact with our content and services.
Information Collected
Some cookies gather data about your browsing behaviour—such as pages viewed, time spent on the site, and navigation paths taken. This helps us better understand how visitors use our website. We do not use cookies to collect or store any personally identifiable information such as your name, address, or contact details.
Who Sets the Cookies?
Cookies on this site are set by Digital Web London, and by trusted third-party service providers who help us analyse website traffic, improve performance, and deliver targeted advertising (e.g. Google Analytics, Meta/Facebook Pixel, Hotjar, etc.).
What Are Cookies Used For?
Cookies are used for several purposes, including:
- Ensuring the technical functionality of the site.
- Improving user experience and website usability.
- Tracking website performance and visitor behaviour (e.g. for analytics).
- Delivering targeted digital marketing campaigns, if applicable.
Types of Cookies
We use the following types of cookies on our website:
- Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable you to navigate the site, use its features, and access secure areas (such as submitting forms or accessing your client dashboard). Without these cookies, core services like security, authentication, and page loading speed may not function properly.
Examples:
- Session cookies to maintain login sessions
- Security-related cookies to protect the site from malicious activity
- Performance & Analytics Cookies
These cookies collect anonymous data about how visitors use our website. They help us understand user behaviour, measure performance, and improve website functionality. The data collected does not identify any individual visitor.
Examples:
- Google Analytics: tracks page views, bounce rates, and traffic sources
- Hotjar or Microsoft Clarity: helps us understand how users interact with page elements
- Functionality Cookies
These cookies allow our website to remember choices you make (such as your language preferences or previously filled forms) to provide an enhanced and more personalised experience.
Examples:
- Remembering user preferences across sessions
- Saving form data for returning visitors
- Targeting & Advertising Cookies
These cookies are used to deliver relevant adverts to you on third-party websites based on your browsing activity on our website. They may also limit how often you see an ad and help measure the effectiveness of our marketing campaigns.
Examples:
- Facebook Pixel: tracks conversions from social media ads
- Google Ads cookies: track visits and user interactions to measure ad success
- Third-Party Cookies
Some cookies may be set by external services we use to support our website functionality, such as embedded videos, maps, or chat tools. These third parties may use cookies over which we have no direct control.
Examples:
- YouTube (for embedded videos)
- Google Maps
- Live chat or CRM platforms
What Happens If I Disable Cookies?
Your experience on our website may be affected depending on which cookies you choose to disable.
- Disabling all cookies:
If you disable all cookies (including essential ones), key parts of the website may not function correctly. This includes features such as logging into your account, submitting forms, or interacting with secure areas of the website. You may also be unable to complete purchases or request quotes through our forms. - Disabling third-party cookies only:
If you choose to disable only third-party cookies (such as those from Google, Facebook, or other advertising platforms), you will still be able to use most parts of our website and complete transactions. However, you may receive less relevant content and advertisements. - Reduced performance and customisation:
Some features that rely on cookie data — such as remembering your preferences, providing personalised content, or gathering anonymous usage insights — may not be available if cookies are disabled.
Managing Cookies
For more details on how to disable cookies in your browser, and how to opt out of specific third-party tracking, please refer to our full Cookie Policy or visit your browser’s settings.
