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Email marketing segmentation is the process of organisations breaking their entire database of email subscribers into smaller groups in order to provide a more targeted or personalised experience. Businesses segment subscribers by categorising recipients based on similar factors such as demographic information, subscription source, and purchasing history. With these segments in place, advertising companies

Despite research demonstrating that investing in customer service improves business outcomes, creating a truly customer-centric firm demands guts.True client centricity requires a purposeful commitment to ideals that may contradict short-term, cost-cutting strategies that are more easily linked to the bottom line.To create a customer-centric firm, you should commit to a set of principles —

Do you own an SMB (small to medium business)?Whatever your company's goals; you need a solid marketing plan to help you reach them. 81% of SMB owners attribute their marketing strategy for their company's performance throughout the crisis. 71% of participants believe that their marketing plan was important to their company's existence.In this article,

Want to deliver effective marketing strategies and methods to your Gen Z audience? Here's why, what, and how to market to Generation Z.For the longest time, the most common question I was asked was, "How can we appeal to millennials?"The wheels are moving now, and many marketers' primary goal is to attract a new,

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